Terms of Service

Daksivo
Last Updated & Effective Date: November 11, 2026

Welcome to Daksivo (the "Website"), accessible at https://daksivo.com/ and operated by Wuhan Maojiji Trading Co., Ltd. ("we", "us", "our"). These Terms of Service ("Terms") govern your access to, browsing of, and use of our Website, all products, and related services. By accessing our Website, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to any provision herein, you must immediately discontinue use of the Website.

1. Eligibility & Minimum Age Requirement

Our Website and services are intended for users with full civil legal capacity.

  • You must be at least 18 years old to independently browse, place orders, complete purchases, or enter into any transaction with us.
  • Minors under the age of 18 may only use our Website and services under the supervision and explicit consent of a parent or legal guardian, who shall be fully responsible for the minor's actions.
  • We do not knowingly sell products to, or collect personal information from, children who lack independent legal capacity to enter into contractual transactions. If we discover that we have obtained personal data of a child without verified parental consent, we will promptly delete the relevant data and terminate corresponding service permissions.

2. Product Information & Pricing

  • We make reasonable efforts to display product descriptions, images, specifications, and prices accurately. However, minor discrepancies may occur due to display differences, photography lighting, or product updates. Product appearance and details shall be subject to the actual item received.
  • All prices listed on the Website are quoted in US Dollars (USD) and do not include import duties, customs fees, taxes, or additional charges imposed by your local jurisdiction, unless explicitly stated. Such fees shall be borne by you.
  • We reserve the right to adjust product prices, modify promotional offers, or discontinue products at any time without prior notice. Price changes will not affect orders that have already been confirmed and paid.
  • In the event of a pricing error caused by system failure or manual input mistake, we reserve the right to cancel the affected order and issue a full refund. We will notify you promptly in such cases.

3. Orders, Payment & Order Confirmation

3.1 Order Placement

When you submit an order through our checkout page, you make an offer to purchase the selected products under these Terms. Receipt of an automated order confirmation email does not constitute our acceptance of your order.

  • We reserve the right to reject or cancel any order at our sole discretion, including but not limited to cases of suspected fraud, unauthorized activity, pricing errors, or product stock shortages.
  • If your order is cancelled after payment has been processed, we will issue a full refund to your original payment method within a reasonable timeframe.

3.2 Payment

  • We accept payment methods as displayed at checkout. All payment transactions are processed by authorized third-party payment service providers.
  • We do not store or have access to your full payment card credentials. We only receive payment confirmation and transaction status information, in line with our Privacy Policy.
  • You are responsible for ensuring the validity and sufficiency of your selected payment method. You shall bear any losses caused by incorrect payment information provided by you.

4. Shipping & Delivery

  • We offer international shipping to most regions worldwide. Available shipping methods, estimated delivery times, and shipping fees will be displayed at checkout based on your shipping address.
  • Estimated delivery times are for reference only and may be affected by customs clearance, weather conditions, logistics delays, or other force majeure events. We do not guarantee exact delivery dates.
  • Risk of loss or damage to products transfers to you upon delivery to the shipping carrier.
  • It is your responsibility to provide accurate and complete shipping address information. We shall not be liable for delivery failure or returned parcels caused by incorrect or incomplete address information provided by you.
  • For international orders, you are responsible for complying with all import laws and regulations of your destination country and paying any applicable duties, taxes, or customs fees.

5. Returns & Refunds

5.1 Eligibility

  • You may request a return within 30 calendar days from the date of delivery.
  • Returned products must be unused, undamaged, in their original packaging, and include all accessories, tags, and documentation.
  • Customized, personalized, or perishable products are not eligible for return unless they arrive defective or damaged.

5.2 Return Process

  • To initiate a return, please contact our customer support at service@daksivo.com with your order number and reason for return. We will guide you through the return procedure and provide the return shipping address.
  • For returns due to product quality issues, shipping damage, or fulfillment errors on our part, we will cover the return shipping cost. For returns due to personal preference or size mismatch, return shipping fees shall be borne by you.

5.3 Refund

  • Upon receipt and inspection of the returned product, we will process your refund within 5–7 business days.
  • Refunds will be issued to your original payment method. The time for the refund to appear in your account depends on your payment provider's processing schedule.
  • Original shipping fees are non-refundable unless the return is caused by our error.

6. User Conduct & Obligations

When using our Website, you agree that you will not:

  • Violate any applicable laws, regulations, or third-party rights.
  • Submit false, misleading, or fraudulent information, including false order or contact details.
  • Interfere with or disrupt the operation of the Website, hack into our systems, introduce malicious code, or attempt to gain unauthorized access to our servers, databases, or user data.
  • Reproduce, copy, distribute, modify, resell, or commercially exploit any content on our Website, including product images, descriptions, trademarks, logos, and page designs, without our prior written consent.
  • Post or transmit any unlawful, defamatory, obscene, harassing, or otherwise objectionable content through our Website or communication channels.
  • Engage in any activity that may harm our business reputation, interfere with other users' normal use of the Website, or impose an unreasonable load on our technical infrastructure.

7. Intellectual Property Rights

All intellectual property rights in and to the Website, including but not limited to text, images, graphics, logos, trademarks, product designs, software, and page layouts, are owned by or licensed to Wuhan Maojiji Trading Co., Ltd.

  • You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial shopping purposes only.
  • Any unauthorized use of our intellectual property assets is strictly prohibited and may result in legal action.

8. Disclaimers of Warranties

  • Our Website and all products are provided on an "as is" and "as available" basis, without any express or implied warranties of any kind, to the fullest extent permitted by applicable law.
  • We do not warrant that the Website will operate uninterrupted or error-free, that defects will be corrected, or that the Website is free of viruses or other harmful components.
  • For products covered by manufacturer warranties, such warranties are provided solely by the manufacturer. We will assist you in contacting the manufacturer where reasonable.
  • Nothing in this section shall exclude or limit any statutory consumer rights that cannot be waived under applicable mandatory law.

9. Limitation of Liability

  • To the fullest extent permitted by applicable law, our total aggregate liability arising from or related to these Terms, your use of the Website, or any products purchased shall not exceed the total amount you paid for the specific order giving rise to the claim.
  • We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of data, business interruption, or loss of opportunity, even if we have been advised of the possibility of such damages.
  • This limitation of liability shall not apply to liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

10. Governing Law and Jurisdiction

  • These Terms of Service, and all disputes, claims, or matters arising from or related to your use of the Daksivo Website, products, and services, shall be governed by and interpreted in accordance with the laws of the People's Republic of China, excluding its conflict of law rules.
  • Any legal action, dispute, or controversy arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent people's court in Caidian District, Wuhan, Hubei Province, where Wuhan Maojiji Trading Co., Ltd. is domiciled.
  • For users residing in jurisdictions with mandatory consumer protection provisions (including the European Economic Area), nothing in this clause shall override the mandatory consumer protection rights applicable to you under the laws of your country of residence.

11. Modifications to Terms & Services

  • We may revise, update, or modify these Terms from time to time to reflect changes in our business practices, product offerings, or applicable legal requirements.
  • The most current version of the Terms will always be posted on this Website, with the updated effective date shown at the top of the page.
  • Your continued access to and use of our Website and services after the revised Terms take effect shall be deemed as your acceptance of the updated Terms. If you do not agree with the revised Terms, please stop using our Website immediately.

12. Contact Information

Data Controller & Operating Company: Wuhan Maojiji Trading Co., Ltd.
Unified Social Credit Code (USCC): 91420114MAKBYFQD1P
Address: Factory Building 6-1184, No. 91 Huayuanwan 2nd Street, Daji Street, Caidian District, Wuhan, Hubei Province
Official Website: https://daksivo.com/
Support Email: service@daksivo.com
Contact Phone: +86 13172946385
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (UTC+8, China Standard Time)